This Privacy Policy explains how Lucky Seven casino (referred to as "the Company", "we", "our", or "us") collects, uses, stores, and protects the personal information of users accessing our website from Australia. We are committed to safeguarding your data in compliance with the Australian Privacy Act 1988 (Cth) and other relevant legislation. By using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
When you use the Lucky Seven Casino website, we may collect a range of personal and non-personal information. This may include your name, date of birth, address, email address, telephone number, payment details, and identification documents required for verification. We also collect information about your gaming activity, device details (such as IP address, browser type, and operating system), and data obtained through cookies and similar tracking technologies.
2. How We Collect Information
We collect personal information directly from you when you register for an account, make a deposit, participate in Lucky Seven games, contact customer support, or provide information through forms on our website. Information may also be collected automatically through cookies, log files, and analytical tools to enhance your experience and maintain the security of our services.
3. Use of Personal Information
Your personal information is used to verify your identity and eligibility to use our services, process payments and withdrawals, manage your account, provide customer support, comply with legal and regulatory obligations, detect and prevent fraud or other illegal activities, and improve our services and website functionality. We may also use your information to communicate updates, promotions, or changes to our terms and policies, subject to your consent where required by law.
4. Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds: your consent, the necessity to perform a contract with you (such as the Terms and Conditions of the website), compliance with legal obligations, and our legitimate interests in operating and improving our services. For users in Australia, we comply with the Australian Privacy Principles (APPs).
5. Data Sharing and Disclosure
We may share your personal information with third parties in specific circumstances, including service providers involved in Lucky Seven payments, identity verification, analytics, or website hosting; regulatory and governmental authorities if required by law or to protect our legal rights; and affiliated companies within our corporate group. All third parties are required to protect your information in accordance with applicable privacy laws and contractual obligations. We do not sell or rent your personal information to third parties for marketing purposes.
6. International Data Transfers
Your personal information may be transferred to and processed in countries outside Australia, including within the European Economic Area (EEA) and other jurisdictions where our partners or service providers are located. We ensure that appropriate safeguards, such as standard contractual clauses or other legal mechanisms, are in place to protect your data during such transfers, in compliance with Australian data protection laws.
7. Data Security
We implement technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure. These measures include encryption, firewalls, secure data storage, restricted access controls, and regular security assessments. While we maintain high security standards, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory requirements, and resolve disputes. When your information is no longer required, we will securely delete or anonymise it in accordance with our data retention policy and applicable laws.
9. Your Rights and Choices
As an Australian resident, you have rights regarding your personal information, including the right to access, correct, or delete your data, the right to withdraw consent (where applicable), and the right to request the restriction or object to specific types of processing. You may exercise these rights by contacting our Data Protection Officer using the details below. We will respond to your requests in accordance with applicable laws and may require identity verification to process your request.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyse website usage, and provide personalised content. You may manage or disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.
11. Children’s Privacy
The Lucky Seven Casino website and services are intended exclusively for individuals who are at least 18 years of age or the legal age of gambling in their jurisdiction, whichever is higher. We do not knowingly collect or process personal information from individuals under this age. If we become aware that a minor has provided us with personal data, we will promptly delete such information.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological advancements. Any changes will be posted on this page, and, where required by law, you will be notified via email or a notice on our website. Your continued use of our services following the posting of changes constitutes your acceptance of the revised policy.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our Data Protection Officer at [email protected] or via the contact form on our website. We are committed to addressing your inquiries in a timely and transparent manner in accordance with Australian privacy laws.
- Name of Data Controller: Lucky Seven Casino
- Email: [email protected]
- Website: www.lucky7even.com
This Privacy Policy is effective as of 2026 and applies specifically to users residing in Australia. Please review this policy regularly to stay informed about how we protect your privacy and handle your personal information.